Viewing and updating conversation participants

You can view the participants in an existing conversation and add or remove participants if you're part of an open conversation.

Web/Desktop App:

1. In the top navigation menu, select the Messages option.

2. From the messages inbox, select a conversation.

3. Click the Participants icon on the top right corner of the page.

You will be able to view the list of participants in the conversation.

In an Open conversation, you can add or remove participants even after the conversation has been created.

Adding New Participants to a Conversation: 

1. In the Participants list page, click the Add Participants link.

2. In the Add Participants page, select the colleagues you wish to add and click the Add Participants button on the bottom of the page.

The selected colleagues will be added to the conversation immediately and able to view the entire conversation thread.

Removing Participants from a Conversation:

1. In the Participants list page, click the 3-dot icon on the profile of the participant you wish to remove.

2. Select the Remove User option.

The selected participant will be removed immediately from the conversation and will no longer be able to view or access the conversation.

iOS App:

1. In the bottom navigation tab bar, select the Messages option.

2. From the messages inbox, select a conversation.

3. Tap the Menu (3-dot) icon on the top right corner of the screen.

You will be able to view the list of participants in the conversation.

In an Open conversation, you can add or remove participants even after the conversation has been created.

Adding New Participants to a Conversation: 

1. In the Participants list screen, tap the Add Participants button.

2. In the Add from Contacts screen, select the colleagues you wish to add and tap the Add button on the top right corner of the screen.

The selected colleagues will be added to the conversation immediately and able to view the entire conversation thread.

Removing Participants from a Conversation:

1. In the Participants list screen, tap the profile of the participant you wish to remove.

2. Select the Remove Participant option.

The selected participant will be removed immediately from the conversation and will no longer be able to view or access the conversation.

Android App:

1. In the left-hand navigation menu, select the Messages option.

2. From the messages inbox, select a conversation.

3. Tap the Menu (3-dot) icon on the top right corner of the screen.

You will be able to view the list of participants in the conversation.

In an Open conversation, you can add or remove participants even after the conversation has been created.

Adding New Participants to a Conversation: 

1. In the Participants list screen, tap the Add Participants button.

2. In the Add from Contacts screen, select the colleagues you wish to add and tap the Add button on the top right corner of the screen.

The selected colleagues will be added to the conversation immediately and able to view the entire conversation thread.

Removing Participants from a Conversation:

1. In the Participants list screen, tap the profile of the participant you wish to remove.

2. Select the Remove Participant option.

The selected participant will be removed immediately from the conversation and will no longer be able to view or access the conversation.