Making video and audio calls to colleagues – Teleon Health

With Teleon, you can make in-app video and audio calls with colleagues at your organization or at external partners. You can access these features if your organization is subscribed to the telehealth plan.

Web App:

1. In the top navigation menu, select the Contacts option.

2. Open the profile page of the contact whom you would like to call.

3. Click the Video or Audio button.

edited_orig_size_desktop_tele_host_contacts-list_provider-profile_copy.png

Meeting Options & Controls During Live Call:

Mute/Unmute: In the bottom menu, click the Microphone button to mute yourself. Click the button again to unmute yourself.
Camera: In the bottom menu, click the Camera button to turn off your video feed. Click the button again to turn on your video feed. This button will not be available in an audio-only call.
Participants: In the bottom menu, click the Participants button to open the Participants panel on the right side of the page. Click the button again to hide the Participants panel.
Screen Share: In the bottom menu, click the Screen Share button to share your screen with all meeting participants. Click the button again to stop your screen sharing.

End Call: In the bottom menu, click the red End Call button to leave the call.

iOS App:

1. In the bottom navigation tab bar, select the Contacts option.

2. Open the profile page of the contact whom you would like to call.

3. Tap the Video or Audio button.

edited_ios_tele_host_contacts-list_provider-profile_copy.png

edited_mobile_tele_host_live-video-call_2_users_copy.png

Meeting Options & Controls During Live Call:

Mute/Unmute: In the bottom menu, click the Microphone button to mute yourself. Click the button again to unmute yourself.
Camera: In the bottom menu, click the Camera button to turn off your video feed. Click the button again to turn on your video feed. This button will not be available in an audio-only call.
Speaker: In the bottom menu, click the Speaker button to turn on your device's speaker. Click the button again to turn off your speaker.
Participants: In the top right corner of the page, click the Participants button to open the Participants page.
Screen Share: In the top right corner of the page, click the Screen Share button to share your screen with all meeting participants. Click the button again to stop your screen sharing.

End Call: In the bottom menu, click the red End Call button to leave the call.

Android App:

1. In the left-hand navigation menu, select the Contacts option.

2. Open the profile page of the contact whom you would like to call.

3. Tap the Video or Audio button.

edited_android_tele_host_contacts-list_provider-profile_copy.png

edited_mobile_tele_host_live-video-call_2_users_copy.png

Meeting Options & Controls During Live Call:

Mute/Unmute: In the bottom menu, click the Microphone button to mute yourself. Click the button again to unmute yourself.
Camera: In the bottom menu, click the Camera button to turn off your video feed. Click the button again to turn on your video feed. This button will not be available in an audio-only call.
Speaker: In the bottom menu, click the Speaker button to turn on your device's speaker. Click the button again to turn off your speaker.
Participants: In the top right corner of the page, click the Participants button to open the Participants page.
Screen Share: In the top right corner of the page, click the Screen Share button to share your screen with all meeting participants. Click the button again to stop your screen sharing.

End Call: In the bottom menu, click the red End Call button to leave the call.

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